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Frequently Asked Questions

What products do you offer?

At Perth Online Building Supplies, we offer a wide range of building materials including plasterboard, metal stud frames, insulation, and more. Our products are suitable for both residential and commercial projects.

How can I place an order?

You can easily place an order directly through our website. Simply browse our products, add them to your cart, and proceed to checkout. We offer secure payment options and a smooth shopping experience.

Do you deliver outside of Western Australia?

Currently, we deliver only within the Perth metropolitan area and selected regions of Western Australia. For deliveries outside these areas, please contact us directly.

Can I pick up my order?

Yes, local pickup is available from our Perth warehouse. Please select the "Local Pickup" option at checkout, and we’ll notify you when your order is ready.

What payment methods do you accept?

We accept a variety of payment methods including Visa, MasterCard, and PayPal. All transactions are securely processed.

Do you offer trade discounts?

Yes, we provide trade discounts for bulk orders. Please contact us directly to discuss your specific needs and receive a custom quote.

How can I contact customer service?

You can reach us via email at hello@perthonlinebuildingsupplies.com or call us at +61 458 462 062 during business hours for any inquiries or assistance.

Can I return or exchange an item?

We accept returns or exchanges within 14 days of purchase, provided the items are in original condition. Please review our Return Policy for detailed information.

What if I can't find the product I need?

If you’re looking for something specific that isn't listed on our website, feel free to contact us. We may be able to source the item for you or suggest an alternative.